Track uninstalls

Measure when users remove your app, with a daily silent push check through FCM and APNs.

Before you start

For

App developers

Time

About 1 hour

You need

• Android: Firebase Cloud Messaging in your app, and access to its Google Cloud project
• iOS: an APNs key (.p8) with its key ID, plus your bundle ID and Team ID
• The SDK version listed in the uninstall section of your SDK guide

How does it work

• Linkrunner sends a daily API request to Firebase Cloud Messaging (FCM) and Apple Push Notification Services (APNS).
• FCM and APNS then send a silent push notification to verify if an app is still installed on a given device.
• An uninstall is recorded if the response indicates that the app was uninstalled (FCM and APNS) for 3 consecutive days.

Setup

Refer to the following guides to enable uninstall tracking for your application:

• Flutter
• React Native
• Capacitor
• iOS
• Android

Need help? Contact support@linkrunner.io.